Charlotte Watch Buyer Reviews

“I reached out to Diamond Estate Jewelry Buyers to sell my husband’s Rolex. Lori was very nice, knowledgeable, & inspired trust. Most importantly to me, there was absolutely no pressure to proceed — I felt very comfortable with the pace of the process. Lori gave me an estimated range of what the watch would be worth, subject to adjustment based on their appraisal once their buyer was able to examine it. She provided all details and the Fed Ex labels for shipping the watch—it was not hard and I was fully confident it would go without a snag.

Lori called to let me know as soon as the watch arrived. The next day it was appraised by their buyer and Lori called to let me know the adjusted price. They dealt fairly with me, so I accepted and wire transfer was made same day to my bank account. Nicely done, Lori!”

Renee R. Google Reviews

“I had never sold anything online before, so was a little nervous about selling my Rolex. Based on Yelp reviews, I visited DEJB’s website and was pretty impressed. Worked with Paula to text some pics and got an estimate within hours. I got estimates from three other places and DEJB was right in line with two others, but was a touch higher. Based on the great customer service, I went with DEJB.

Once I said I was in, Paula got me the prepaid, secure, insured shipping information within hours. Once received, they let me know my Rolex was as described and wired the full amount immediately. What else can I say? Fast, secure, friendly, fair – what more can you ask?”

Scott E. Yelp Reviews

“I had a timepiece that I was looking to sell and searched high and low to find a reputable dealer to appraise the piece and would offer a fair price. I came Diamond Estate Jewelry Buyers online. At first I was hesitant to try an online service for this type of transaction but let me tell you, they were great. Paula helped me through the process and just as their website describes, it is a safe and secure method for this type transaction.

It was a very smooth, seamless transaction…and the price was fair. I hope this review will allay any concerns people may have. I was hesitant at first, but now they will be my go-to people for this type of service in the future. Thanks again Paula for great customer-centric service.”

John H. Yelp Reviews

“Contacted Paula about selling my Rolex watch, and was treated in a very professional manner. She talked me thru the whole process from start to finish; which made this transaction very enjoyable. The estimate I received was higher than two other companies I contacted. Straight forward, no nonsense approach. If you have any doubts about selling your jewelry please give Diamond Estate Jewelry Buyers a call. You will be happy you did.”

Duane F. Google Reviews

“Easy breezy transaction. I had a watch that I inherited and wanted to sell. I contacted Diamond Estate Jewelry Buyers via their website. I was contacted the next business day by Paula. She wanted pictures and would get back to me with an estimate of what they would pay me for the watch.

They needed to evaluate the watch. At their cost they had me take the watch to my local Fed-Ex office and it was packaged and sent (insured and Overnight delivery). After evaluation, Paula called and made an offer that I felt was acceptable/fair. I gave my banking info to Paula and within the hour she had wire transferred the amount we agreed on. Great service!”

Jo B. Yelp Reviews

“Selling my watch through Diamond Estate jewelry was the best experience I’ve ever had online. If five stars is the top rating I would give I would give them 10 stars. My experience on the phone with Paula would be a rating of 15! She was amazing, being very cheerful and knowledgeable, promptly answering all my questions and concerns.

The amount they paid me for my Rolex was substantially more than I expected. From the time FedEx picked up my watch to having the money in my bank account was TWENTY HOURS. Many thanks to Paula and to Carl for creating a company that can provide a truly enjoyable experience.”

Richard C. G5S Reviews

“I recently sold a Rolex 18k and Stainless Steel Datejust with a Jubilee bracelet to Diamond Estate Jewelry Buyers and the experience was outstanding. From the moment I contacted them to the close of the sale, the process was simple, convenient, time efficient, and cost free.

To ensure that the whole transaction goes as smoothly as possible, just follow all the instructions given to you via email or text. If you do this, you will have a stress free experience.

Finally, ask questions, clearly state what your expectations are, understand what they want you to do, and just do what is agreed upon.

1) I sold a watch.
2) I followed the instructions.
3) Got paid in two days.”

T.L. Barnett Google Reviews

“Paula was so great to work with! Very professional, and they offered the best price for my Rolex GMT II (over 2 other online watch companies that buy used time pieces). No bait and switch here—take good photos of what you are selling and give them as much detail as you can so they can offer you the correct amount to start with. No surprises. They paid exactly what I was offered.

I was super nervous to send my Rolex in the mail, but they explained the process, communicated along the way, and I had a wire confirmation the same day they received my watch. Great experience. I wouldn’t hesitate to recommend their services to anyone. Thank you!”

Kyle N. Google Reviews

“Diamond Estate exceeded all my expectations. I was naturally worried about sending my AP ROO before any payment was made, and I added to my own stress by deciding only in the last minute to look for a buyer for my watch with only 3 days left in my US trip. Paula Dabney patiently answered all my questions and remained accessible throughout the process, which gave me the confidence to push through with the transaction.

Within an hour of FedEx confirming delivery of my watch to La Jolla, the payment was in my hands, zero fuss. The whole process, from getting a text message requesting for photos to the actual payment, took 48hrs, amazing. Paula and Diamond Estate define professionalism, a rarity in this line of business, and I’d be happy to deal with them again. I’d also definitely recommend them to anyone who is planning to sell a luxury timepiece, no need to look elsewhere!”

Ruben Z. Google Reviews

“Absolutely seamless sale of a two tone Rolex Submariner. The buy bid was honored, no changing of bid after receiving the watch. As far as I am concerned this is the only place to sell your jewelry and watches. Paula was super professional and easy to do business with. Like all the other reviews, I was a little apprehensive about sending my watch to them, but after reading all of the reviews, I felt confident, and so should you.”

Richard L. Yelp Reviews

“I found DEJB to be great to work with and respectful of my time frame. Paula was very good at following through on their commitment to me and was extremely pleasant to work with. I would recommend Paula to anyone seeking to maximize their value received when selling a Rolex. The process was expedient and easy.”

James H. Yelp Reviews

“Great experience from start to finish. I dealt with Paula who quickly responded and gave an email quote price after sending only a few pictures of my Rolex. They offered to insure and evaluate the watch by mail, but I felt a little uneasy so they offered for me to meet them in person at their office with Carl. It was seamless relaxing and low pressure and they offered cash out the door for the watch in a very safe setting with complete one on one attention.

Very pleased, very easy, and would definitely work with these folks again. I did also go to three other jewelry buying places in the area and all verified that the price I was getting with Paula and Carl was fair. As a sidenote the education I received about diamond shopping for my wife’s ring will likely save me thousands on a separate purchase making this deal all the more worth it.”

Jason Y. Yelp Reviews

“I won a Rolex at a golf tournament recently and I really did not need the watch. I received several quotes from jewelers in the Scottsdale area. Then I found Diamond Estate and Paula on the internet. She was so professional and made the best offer yet to purchase the watch. I researched their reviews and all of them seemed too good to be true. I decided to work with Paula even though we’ve never met. The transaction was seamless because I just followed her instructions. This company clearly cares and over-delivers and provides service that we should all aspire to deliver. I strongly endorse them.”

Bobbi L. Yelp Reviews

“Great service! I’m a lover of logistics and Paula was on point and awesome to deal with. It was literally 3 days from the time I sent pictures to when I had money in my account. Do not hesitate to deal with Diamond Estate Jewelry Buyers.”

Jeffrey B. Yelp Reviews

“Paula is a Gem! I was a bit concerned about selling my Rolex and Gold Tissot watches especially them not being in the area and having to mail it, but she was so professional, friendly, efficient and answered all my questions, weather e-mail text or phone, I felt comfortable sending them.

They made me a fair offer on my Rolex which I accepted and the money was transferred quickly and I decided to keep my Tissot watch which they sent back immediately. I would highly recommend them and will use them again. It’s a pleasure doing business with a company like them in this day and age! Thank you!”

R.M. G5S Reviews

“Paula was great to work with. I sold my Rolex to them and I was afraid to let it go. They gave me a great deal, and it was a smooth process. They helped every step of the way with insurance on my shipment to detailed instructions on how to send my watch. Money was transferred as soon as they received the article. I will use them again in the future.”

Charles E. Yelp Reviews

“Great experience with this company. I was a little hesitant to sell my Rolex thru the internet. But Paula was great to work with. They gave the best price. The transaction could not have gone any smoother. Total time was only 4 days from beginning to end. I highly recommend Diamond Estate Jewelry Buyers.”

Mike W. Yelp Reviews

“I had the best experience with DEJB. I was very leery about using a source outside of my state. Paula was awesome! She walked me thru the whole process when selling my watch. The insured Fed-ex package did arrive in a timely fashion, the price quoted was agreed upon when the watch arrived. They offered a fair price. The funds were send immediately to my account. I can’t thank Paula enough for making me feel comfortable about this process, I will definitely use them again.”

Carolyn J. Yelp Reviews

“I inherited a vintage Rolex. About 40 years old. Though I didn’t have the original paperwork or box, they were open and interested in working with me, and then EASY, accommodating, knowledgeable and comforting during the process. The initial price they quoted me was the price we ultimately agreed on after inspection. The process was quick and efficient and any concerns or questions I had were answered promptly all along the way. I’d recommend checking out these folks if you’re interested in selling a Rolex.”

Brian C. Yelp Reviews

“Diamond Estate Jewelry Buyers were absolutely great to deal with! The process of selling my Rolex watch was smooth, seamless, and surprisingly simple and super-quick. I was a bit hesitant to deal with a jeweler that was across the country from me for which I had no previous relationship with. Without question, I’ll confidently reach back out to them when I am in the market to buy or sell!”

Colleen G. Google Reviews

“Excellent service! My contact/sales person, Paula Dabney was very reassuring on phone and in the email exchanges in-between the consummation of the transaction over my Cartier wristwatch. More importantly and beyond the courtesy, was the consistency and commitment to their pledge to get me the best offer. Among several other buyers, Paula did deliver the good news as promised. Thank you Paula.”

Nduka I. Yelp Reviews

“I just sold a Rolex to this company and could not be more pleased with the service. After I sent them pictures, they gave me a quote, sent a mailing label and appraised it the minute they got it. They gave me the exact price they quoted me by seeing the pictures and the money was in my bank account within minutes.

I have never had such a seamless experience with any company before. I’m still sitting here writing this saying to myself, “It could not be this simple, is the money really in my account”. I checked my account and it is there! Paula was a pleasure to deal with and on top of every detail. I would do business with them in a second.”

Grace B. Yelp Reviews

“I had an outstanding experience dealing with Paula to sell a watch. Professional. In every aspect of the transaction, Paula was clear, accurate, knowledgeable, and very pleasant to deal with. I found this business through reading other reviews and decided to try. I’m writing to add my voice to the many who have had a great experience with DEJB. I will look no where else for future transactions – I recommend you do the same and contact them first.”

Paul K. Yelp Reviews

“I dealt with Paula from beginning to end and she is magnificent. She and her coworkers are truly professional, honest, helpful every step of the way, and they brokered my Rolex for an amazing price. I live in Arizona and at first I was hesitant to put a very valuable watch in the mail, but the whole process was simple, efficient, explained and assured by Paula the whole way through and from beginning to end nothing was in any way contrary to what I was offered. Excellent company and highly recommended by me.”

Jeremiah J. Yelp Reviews

“Okay, I wasn’t really sure about this whole set up and I was looking for a negative review of any kind. But you know, it went exactly as planned. Absolutely everything Paula did and said happened to the letter. Pictures emailed, price agreed, watch sent off and then funds wired into my account the next day. It was a perfect transaction. A special thanks to Paula and her team for making this all happen exactly as it was laid out to be.”

Andy S. Google Reviews

“Rarely do I gush about a business in a review, but in this case I will happily make an exception. Recently I decided to sell my old Rolex that I no longer wore. After reaching out to multiple potential buyers, Paula at DEJB provided the most competitive cash offer and made the process both fast and easy for me.

Each step of the very professional process was seamless, and within 48 hours of the initial estimate I had an incoming wire transfer for the full amount. No consignment offer, no contingencies, and no funny business. Highly recommended, I would certainly do business with them again.”

Lee F. Yelp Reviews

“I had a really nice Rolex that I was not wearing for over a year so I decided to sell it. I was not sure how to go about selling the watch and who I could trust and then I found Diamond Estate Jewelry Buyers on line. I read the reviews for DEJB and was impressed and I must say the reviews were spot on!

Paula D. was a pleasure to work with and she gave me clear instructions on how to send my watch securely to them and the steps in the process. Their offer on my watch was very fair and it only took a few days to complete and I had the money in my bank account. If you have a valuable item to sell and you are looking for someone that will give you a fair price and you can trust I highly recommend Diamond Estate Jewelry Buyers.”

Harold E. Yelp Reviews

“After reading many of the positive reviews, I decided to take the plunge and contact them about a vintage Rolex watch that belonged to my father and had been tucked away for about 40 years. Paula Dabney responded immediately and walked me through a very simple process to evaluate the watch and arrive at a fair price.

The entire transaction was very positive, and I am really glad I discovered this company. I would definitely recommend them and will certainly do business with them in the future if I have any other items of value to sell.”

Eileen D. Yelp Reviews

“I wanted to sell my Rolex watch but had no idea where to begin so I took my time and searched online for Rolex buyers. I really hadn’t intended to sell it this way but when I came across the Diamond Estate Jewelry Buyers website, I took notice. The reviews sold me. I contacted DEJB and my inquiry was promptly answered by Paula.

After sending in the requisite photos of my watch, I was offered a very fair price and walked through the process of the sale. The whole experience was beyond my expectations. I don’t know when I have ever dealt with a more professional, polite, and honest business.”

Jane F. Yelp Reviews

“I decided to sell my Rolex Watch. I was very skeptical about putting something of that value in the mail and trusting that someone would give me a fair offer. I came across Diamond Estate Jewelry Buyers and after reading reviews on their page decided to give them a try. I must say that Paula was extremely professional throughout the whole process. They made me a fair offer for my watch so I decided to accept.

She sent me the shipping instructions and assured me that my watch would be insured for the value that they offered me and they would receive it the next business morning. Paula contacted me to confirm that they received the watch and after they examined for authenticity they would contact me with final offer. They did offer me $1,200.00 less then the original quote, because I had three links taken out of it that they would need to replace and the dial was not an original Rolex dial. They offered to return my watch free of charge if I didn’t accept their offer. I decided to accept their offer and the money was wired into my account as promised. I highly recommend Diamond Estate Jewelry Buyers!”

Vicki L. Google Reviews

“Let me just say that I was pretty skeptical in the initial process of selling my Rolex watch. I had already been offered insultingly low amounts for my watch and was wondering whether I would ever find a decent jeweler to deal with. I stumbled upon this jeweler, and was very very impressed. Such a professional experience working with Paula D. I honestly was shocked at how great the experience and process went. Even the wiring of the funds went smoothly and immediately.

I honestly felt that it was a win win situation that I went ahead and had them look at my second watch which was a Cartier. In that circumstance again, the deal was handled very professionally and reasonably. I felt that working with Paula D and DEJB was a win-win for both of us. Highly recommend these folks and give them an A+ for customer service.”

Maria M. Yelp Reviews

“Fantastic experience! I worked with Paula and she made this such an easy process. They offered me the best price by far compared to four other companies. Paula provided the shipping and insurance. My watch was shipped overnight and the money was in my account minutes after Paula confirmed she received the watch. I would recommend them to anyone selling a watch or other piece of jewelry. Excellent!”

Kristi D. Yelp Reviews

“I was interested in selling my Men’s Rolex Oyster Submariner watch vintage 2006. I considered selling on eBay but rejected the idea because they charge a 10% sales commission and since it would be a PayPal transaction I would not see the money from the sale for 21 days. I did a Google search and found Diamond Estate Jewelry Buyers will purchase used Rolex watches. After sending them an email, I received a prompt phone call from Paula Dabney.”

“Afterwards we communicated through regular emails and phone calls. She provided every detail including; an insurance policy, FedEx labels and shipping costs, prompt appraisals and an overnight wire transfer to my bank! She was extremely polite, professional and knowledgeable throughout the transaction.

I had reservations about sending them my watch through the mail. I researched the company and found them to be highly reputable. I wish every selling experience would be so enjoyable. I highly recommend!

D. Springer Google Reviews